FREQUENTLY ASKED QUESTIONS

Got Questions?

Find answers to common questions about our tours and services.

We specialize in private, tailor-made tours across New Zealand. This includes single-day trips, multi-day adventures, and private transfers. Whether you want to explore the iconic landscapes of the South Island or the cultural hubs of the North Island, we can create a personalized itinerary for you.

Absolutely! Because our tours are private, we can customize the pace and activities to suit all ages. We can include family-friendly activities, ensure comfortable travel times, and provide necessary amenities upon request.

Our tour prices typically include private transportation with a professional driver-guide, accommodation (for multi-day tours), and specified activities as per the itinerary. Meals, flights, and personal expenses are generally not included, but we can arrange all-inclusive packages on request.

Simply head to our 'Build Your Custom Tour' section and fill out the contact form with your travel dates, group size, interests, and any specific places you want to visit. Our team will get back to you with a draft itinerary and quote within 48 hours.

We offer a flexible cancellation policy. You can find detailed information on our 'Policies' section at the bottom of the page. We recommend reviewing it before booking.